Tel    : 0203 488 38 15
  Mob  : 0794 460 10 92


Frequently Asked Questions

On this page, you will find answers to the most frequently asked questions. If you cannot find the answer, you’re looking for please contact us and we will try to reply as fast as possible.

  • Do I have to have the disinfection done in the whole house if I have spotted the bed bugs only in one room?

If the customer wishes so we can commence our work only in one room however in 50% cases while doing the inspection of the rest of the house we usually find signs of problems in other rooms as well. Since there are common areas in the house like the hallway, kitchen, or bathroom you can quite easily transfer the eggs throughout the whole house. The bed bugs alone are known to travel on their own as well using the spaces under the floorboards. That’s why only full house disinfection can give you a 100% assurance that the problem has been taken care of.

  • We found bed bugs in our bed. Should we discard the mattress?

In most cases there is no need. Only in really extreme cases when the infestation is very big and the mattresses are in bad condition for example with holes, on that occasion we will recommend replacing them. Our task is to get rid of the problem without exposing customers to future expenditure.

  • A month ago, we had done disinfection. There is no trace after the bed bugs. Can we wash the carpets now?

Of course, we recommend washing the carpets, however, no earlier than a few weeks after the treatment was done. Carpet cleaning will help get rid of the remnants of dead insects which is not always possible to remove by a vacuum cleaner.

  • It turns out that we have Bed bugs at home. We decided to move out. Is it enough?

Definitely it’s not enough. Every sixth customer admits during our visit that the Bed bugs moved with him from the previous home. When you moving from house to house you have to be really careful, but there is still risk that you can take the Bed Bugs with you to the new property, which may become apparent immediately or after a certain time. We recommend doing the disinfection in new house as well to have 100% certainty.

  • Are my children and pets safe?

All pesticides are harmful if they are not used correctly. Every precaution will be taken by the Pest Control Service to ensure the safety of humans and domestic pets. Detailed risk assessments c before any treatment is started.

  • How much does your service cost?

There are fixed prices for certain treatments which depend on the flat size and pest type, otherwise, our operatives will need to visit your premises to carry out a survey and give you a free quotation. You can always contact us for free and professional advice.

  • Do the pesticides smell and do I need to move out?

The pesticides currently used do not smell. Although the occupier does not have to move out we require that the occupier need to leave the property for 3-4 hours while the treatment is being carried out as the pesticides induce coughing and sneezing.

  • How to prepare the kitchen for the treatment?

In the kitchen, you have to make sure that during the treatment all food properly secured and retracted including pet food and pet staff. The rest of the staff like dishes or pots can stay in the cupboards, there is no need to remove them.

  • Will the treatment harm my furniture?

No, currently pesticides do not stain furniture.

  • Can you be discreet?

We do everything to ensure the confidentiality of our customers. If you wish there will be no MERIDA cars in front of your property. We use unmarked vehicles in order.

  • Would you be able to offer a contract service for businesses?

Yes, we can offer a pest control contract with a variety of different options for visits. We will also build into the contract a call out an agreement to deal with a specific problem.

  • I have recently returned from a foreign holiday. When I get up in the morning there are bite marks on my body.

It is quite possible you have returned from your holiday with some uninvited guests, probably bed bugs. You may find some blood spots on your sheets or evidence of dirt around your mattress and headboard. These are bed bug faeces, sure evidence of an infestation. This is something you cannot deal with yourself. Contact us now for an appointment to visit and treat your infestation.

  • What can I do if I just got back from a place where there might have been bed bugs?

Launder your clothes before or as soon as these items are brought back into the home. Once you are at home you should unpack on a white sheet or foil that will allow you to see bed bugs. Unpack directly into plastic bags for taking clothes to the laundry on a hot wash with detergent.

  • What equipment does your company use?

For your safety, we use only products provided and approved by official UK pest control suppliers, such as Kill Germ, One Environmental, etc.

  • What pests do you treat?

For more information and the full list check out our Services menu. We treat bed bugs, mice, rats, wasps, fleas, moths, cockroaches, ants, spiders, silverfish, squirrels, flies, woodworm, pigeons, dust mites, carpet beetles and we also offer fumigation treatment.

Do you handle domestic and commercial premises?

Yes, we work with all kinds of clients and properties.

  • What kind of training have the pest technicians passed?

Pest Controllers working for MERIDA Pest Control have passed the RSPH Level 2 in Pest Management also we can provide a person holding a Certificated Field Biologist diploma.

  • What will a pest control technician do for me?

Inspect your property, evaluate damages, and the size of the infestation. Afterward, he will treat the affected areas and provide you with the needed information to prevent further re-infestations.

  • Do I have to leave my home when it’s being treated?

Depending on the treatment. If it involves spraying you have to leave the space where sprays are being applied at least for a couple of hours. However, you will be instructed beforehand according to your personalized service.

  • Do I need to treat my property monthly?

No, you don’t. The technicians have a strict schedule when treatments are needed. In no case are monthly visits required.

  • How can I tell what type of pest problem I have?

If you have doubts about what kind of roach, spider, or rodent is infesting your property, the best and most sure way to identify it is by booking a pest inspection with one of the professional pest control specialists.

  • How serious does the pest infestation have to be to get professional help?

Pests reproduce extremely fast and they are even better at hiding from our sight. Seeing an individual one is almost always a sign of an infestation on the premises. When people try to handle the problem themselves, they might get the ones they see, but are usually inefficient in getting rid of the entire population, as it’s always hidden.

  • Can I use pesticides myself?

Most pesticides can only be bought with a professional license.

  • Are all insect pests?

Absolutely not. Many insects have a vital part in our ecosystem, we treat only the ones that pose a threat or nuisance to our customers.

  • What do I need to do before a bed bug treatment?

Remove all bedding and linens – sheets, pillowcases, duvet covers, etc. Bag them all up in the same room so the infestation doesn’t spread to the rest of the house. Hot wash on 60-90? C. Proceed doing the same with clothing around or under the affected areas, especially items stored under the bed – must be emptied and their content must also be hot washed. Hoover meticulously all areas of the bedroom including both sides of the mattress/es. You will be provided with further instructions before and after the scheduled bed bug treatment

  • If the inside of my cabinets/cupboards are treated, do I need to wash them after the service?

No. You can clean your cabinets before the treatment, if so, please remove any loose shelf paper.

  • Why does it take more than one treatment for bed bugs and rodents?

These pests have different life cycles than other target species. During certain stages of their life cycles, treatments work only partially, so we have to catch them between these dormant cycles in order to fully manage their population.

  • Is quoting free?

Yes, we are always happy to give you a free phone quote for your current pest problem.

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